Terms and Conditions

Devine Cosmetics Training Academy strive to give exceptional training and offer post support on all our courses. We go above and beyond to give you nothing but the best and give you the confidence to walk away and start your career.”
Leanne Power – Director and Founder of Devine Cosmetics Training Academy

To submit a booking request, you must complete the booking form and pay the amount specified. You, the learner, must ensure that all information provided in the booking form is complete and accurate. If we accept your booking request and deposit, we will e-mail (or otherwise issue) an Enrollment Letter to you and confirm the date the balance, if any, is due. Any outstanding balance must be paid by the due date specified in the Enrollment Letter, normally 14 days prior to the course date.

You must check the details on the Enrollment Letter when you receive it. If there are any errors, or if you haven’t received an Enrollment Letter from us within 7 days of making your booking request, then please contact us immediately at sales@devinecosmeticstrainingacademy.co.uk

We reserve the right, in our sole and absolute discretion and without the need to give reason, to refuse to accept a booking request. In such circumstances, no contract will arise and we will return any payment accompanying your booking request.

By submitting a booking request, you agree to be bound by the Terms and Conditions.

A course under £500 must pay a £50 deposit. VTCT A&P qualifications have to be paid in full. These fee’s are non-refundable and non-transferable. Courses £500 and over will require a minimum of £250 deposit to secure a place, the amount will be stated on the website prior to booking. Remainder of the balance must be made in full no later than 14 days prior to the course start date.

The balance of the course fee, if any, must be paid by the date specified in the Enrolment Letter, usually 14 days prior to your course date.
If you do not pay any balance in full by the due date, your booking will be deemed cancelled and you will forfeit your deposit
If you leave (or miss) a course prior to its completion, you will forfeit all sums paid to us.

If booking any course within 14 days of the course start date, full payment of the course cost is required to secure a place and it is the responsibility of the learner to notify the academy of this booking via text message to 07799 920203.
Please note that your kit may not be able to be given to you on the day of the course if booking within five days of the course start date, but will be sent out to learners as soon as possible after the course, usually within 14 working days. (This will not affect your training whilst on the course.)

Devine Cosmetics Training Academy is not responsible for any travel or accommodation expenses that learners may incur due to attending or a cancellation of a course.
The academy will not offer any refund for cancellations outside our control, including adverse weather conditions, flooding or such like – the next available date will be offered.

A minimum of two learners is required to run a course, unless one to one tuition is being offered, or at the Directors discretion.

The number of hours stated for how long the course will take to complete is a guideline only. The actual time a course will end will depend on class size and speed that learning takes place.

Devine Cosmetics Training Academy course notes and training cannot be relied upon for legal interpretation. The Academy accepts no responsibility for the actions of clients, or those of other people reading the course notes, or responsibility for any loss incurred through use of relying on the course content.

Devine Cosmetics Training Academy reserves the rights on its design, text, images and materials used, including its website. Use is not permitted and must not be copied in any way.

Devine Cosmetics Training Academy reserves the right to alter: course dates, venues, course content, materials, tutors and course requirements at any time without liability and with only a minimum of 24 hours prior notice. In the event of a cancellation where alternatives cannot be provided, in respect of that course, a full refund will be offered.

Devine Cosmetics Training Academy will always aim to provide all kits for learners on the day of the course but, if in unforeseeable circumstances that this may not be able to happen, the academy cannot be held responsible. In such circumstances, we will aim to have any missing items sent out to students as soon as possible after the course. Please allow up to 14 working days to receive your missing items.

If a learner does not meet the required standards to successfully complete the criteria, they shall be invited back to join the next class of the same subject free of charge, on the first occasion only.

Case studies must be completed within specified times given on the course or stated in the course book, otherwise you will not receive your full certification and re admission and cost of the course will be required. We aim to have case studies marked with feedback within 21 days.

Paying for and/or attending a course fully does not guarantee a qualification, award, diploma or certificate of achievement. Awards of achievement are gained by the successful fulfilment of the criteria set out by the various awarding bodies. The decision of the Managing Director is final in all cases.

It is the responsibility of the learner (or their model if required) to be patch/skin tested before the relevant course date (minimum 24 hours).

Learners are required to pair up and work on each other. All learners are responsible for their own clients/models including their patch test, only for when Devine Cosmetics Training Academy requests to do so and learners will be notified of this when booking. You may also be required to work on a mannequin head, due to Health and Safety reasons.

Classes will commence promptly at the published times irrespective of whether all students are present. Classes will not be delayed waiting for latecomers and Lecturers are not responsible for repeating work missed.  We will always aim to start our courses at the given times, but in the event of an emergency or unforeseen circumstances courses could be slightly delayed.

Learners must comply with all reasonable instructions from our course leaders and their assistants in relation to its use.

Learners are requested not to wear: nail enhancements, jewellery, open toe shoes and to have a smart and professional appearance (tunic/trousers) during any course. Please dress smart and comfortable for all courses. If attending a spray tanning course please wear loose clothing.

Mobile phones must be switched on silent throughout the duration of the course. Unless discussed and confirmed prior by the course tutor.

All Learners will be required to participate practically whilst on the course, to obtain certification.

All learners (depending on course) may be required to complete before and after studies to obtain a completion certification.

Learners that act inappropriately and bring dishonour to the academy will be dismissed with immediate effect and will lose any monies paid and their rights to complete the course and achieve certification. The academy does not except any kind of abusive behaviour from its learners, whether this be verbal, physical or written. We always follow a professional method of communication regardless of the matter and we would like this to be reciprocated.

If for any reason this isn’t followed you will be dismissed immediately from your qualification as this will not be tolerated.

Failure to comply with Devine Cosmetics Training Academy Terms & Conditions will incur the disciplinary procedure which may result in withdrawal from any courses with no refund or exchange options.

The learner is required to obtain insurance against medical and personal accident risks. This must be for the procedures commenced and be valid for the industry and area you are working in. We also recommend insurance that covers the loss of, damage to or theft of personal belongings.

It is your sole responsibility to ensure that the insurance cover you purchase is adequate and sufficient to meet your requirements and you may be required to purchase insurance before a course, this can be confirmed at the time of booking if needed. It is also your sole responsibility to disclose any material facts such as pre-existing medical conditions to your insurers.

Devine Cosmetics Training Academy does not offer its courses to learners under the age of 16 years.

You are responsible for bringing the appropriate clothing and equipment to a course, guidance of which will be sent to you after your booking has been confirmed.

Any information provided by us on such matters as clothing, baggage and special equipment is given in good faith but without responsibility on the part of Devine Cosmetics Training Academy.

All personal equipment is left at your own risk. We will not be responsible whatsoever for any loss or damage to your personal possessions.

We reserve the right to charge you for the cost of replacement or repair of items of property or equipment lost or damaged by you during a course.  If any property or equipment is damaged by you during a course, we also reserve the right to charge you for the cost of reinstating the property or equipment to the condition it was in before you damaged it.

Devine Cosmetics Training Academy will respect your privacy always. We will not sell or make available, in any way, your personal information except where you have specifically asked us to. All student information is kept strictly confidential.


We are unable to offer refunds if you want to cancel your training course.

Please note that course payments are non-transferable and non-refundable. If you are unable to attend the course, this will result in the loss of the full payment made.

If you have a Complaint
If you have a complaint during your course you must bring it to the attention of your course tutor at the earliest appropriate opportunity in order that remedial action may, if appropriate, be taken. You expressly acknowledge that it is unreasonable to take no action during the course but to complain later. Any outstanding complaint not resolved during the course must be notified to us in writing within 30 days of the scheduled end of the course.


Devine Cosmetics Training Academy is not responsible or to be held accountable for any complaints, problems or concerns with third parties / sub-contractors who deliver courses through our academy. Any courses that are associated and accredited through third parties / sub-contractors will require you to take up any actions personally with them.